Privacy Policy

1. Introduction

Moordale Foods Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your personal data when you visit our website www.cartwrightandbutler.co.uk (the "Website").

2. Who We Are

Moordale Foods Limited t/a Cartwright & Butler is a limited company registered in England under company number 09506166. Our registered office is at Unicorn House, Broad Lane, Gilberdyke, Brough, HU15 2TS.

3. What Personal Data We Collect

We may collect and process the following data:

· Identity and Contact Information: Name, email address, phone number, postal address.

· Payment Information: Billing details and transaction history (processed securely through our payment provider).

· Account Information: Login credentials, purchase history, preferences.

· Technical Data: IP address, browser type, device information, and usage data.

· Marketing Preferences: Your preferences for receiving communications from us.

4. How We Use Your Data

We use your personal data for the following purposes:

· To process and deliver your orders.

· To provide customer support and respond to inquiries.

· To personalize your shopping experience.

· To send marketing communications if you have opted in.

· To improve our Website, products, and services.

· To comply with legal obligations.

5. Legal Basis for Processing

We rely on the following legal bases to process your data:

· Contractual necessity: Processing necessary for fulfilling your orders.

· Legitimate interests: Improving our services and marketing to existing customers.

· Consent: When you opt-in to marketing communications.

· Legal compliance: Adhering to regulatory requirements.

6. How We Share Your Data

We do not sell your personal data. However, we may share your data with:

· Service providers: Payment processors, delivery companies, IT service providers.

· Legal authorities: If required by law or to protect our rights.

· Business partners: If necessary for providing our services.

7. How We Protect Your Data

We implement security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to:

· Access, correct, or delete your personal data.

· Object to or restrict processing.

· Withdraw consent for marketing communications.

· Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [email protected].

9. Cookie Policy

Our Website uses cookies to enhance your experience. These include:

· Essential Cookies: Necessary for website functionality.

· Performance Cookies: Help us analyse website usage.

· Marketing Cookies: Used for personalized advertising.

You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions regarding this policy, please contact us at:

· Email: [email protected]

· Address: Moordale Foods Limited, Unicorn House, Broad Lane, Gilberdyke, Brough, HU15 2TS.

By using our Website, you agree to this Privacy and Cookie Policy.